Communication : How to get your reader's attention

Filed in archive Office solutions by S.M. Schrama on March 29, 2007

When working in offices, a big part of communication is done through email. Unfortunately, not everyone reads his email as carefully as should while others don't use email as they should. The end result is often a fine piece of communication gets poorly used. So how can you use email to get a message to your readers ? Here's a couple of pointers:

Make sure the message you're writing is clear and uncluttered.

People will ignore it, and sometimes mock if they don't understand what you're saying. Take courses if needed.

Prevent misspelled words and bad grammar.

You won't be taken seriously.

If not everyone in the office speaks the same language, write your message in one common language.

You want to reach your audience, ricght ?

And last : Sit down and think about a killer subject line.

That will draw attention to your mail as people will want to read your mail.

Related Entries:

Email Address Choices - 17 April 2007
Is Bad Grammar Okay in Email? - 30 September 2007
Business Communication Nuances - 16 October 2007
Customer Service Tips to Avoid Miscommunication - 28 October 2007
Effective Communication Techniques - 12 December 2007

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Response from: Tammy (06/06/07 7:16am)

Your "killer subject line" reminder's an especially good one. One of my faculty colleagues recently sent an email with the subject line, "Ok, time to share a secret I've been keeping..." You can bet we all opened that one immediately! Of course the secret was pretty benign and not much of a secret at all, but we all got a chuckle out of it and he got the open rate he wanted!